Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Iovir.
Processing Time
All orders are processed within 24–48 hours after payment confirmation. Orders are processed Monday through Friday, excluding holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (if available).
Shipping Time
Estimated delivery time is 5–8 business days after your order has been shipped.
Please note that shipping times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Promotional free shipping offers may be available from time to time.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment's progress.
Incorrect Address Information
Please ensure your shipping address is accurate before placing your order. Iovir is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact our support team and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: sales@iovir.com
We appreciate your business and thank you for choosing Iovir.